Revista de Pesquisa em Turismo e Hospitalidade

The Business Case of Employing People with Disabilities

Valentini Kalargyrou

The Business Case of Employing People with Disabilities

As the baby boomer generation reaches retirement age, the retirement wave swells creating workforce shortage. Moreover, employee loyalty is declining; one recent study shows that 76 percent of full-time workers are willing to leave their current job for opportunistic reasons. The combined effects of these recent trends present a challenge for the labor intensive hospitality industry that requires both experienced and loyal workforce. Hence, employers should look for alternative sources of loyal and dedicated expertise.